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UnitedBorder cross-border goods shipped, except for product quality, shipping errors or missing shipments(please contact UnitedBorder customer service staff for assistance.) , The rest is regrettable that UnitedBorder does not accept consumer advocates that the goods do not meet the needs, consumption errors, etc. Subjective factors for return refunds.
If the cross-border shipping parcels are damaged or lost, UnitedBorder cross-border parcels are covered with hedging insurance and will assist the carrier to claim compensation.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.